Privacy policy.
How ivia solutions (IVIA Marketing Solutions LLP) collects, uses and protects your personal information.
1. Who We Are
ivia solutions is a brand of IVIA Marketing Solutions LLP ("we", "our", "us"), a digital marketing agency providing advertising management (including Meta, Google and Amazon), creative, SEO, website, analytics and related services. You can contact us at hello@iviasolutions.in or via WhatsApp at +91 86070 70505.
2. Information We Collect
We collect information you provide directly to us, including:
- Your name, email address, phone number, brand name and the details you share when you submit our contact form
- Business information you share when discussing your marketing (for example channels, ad spend and goals)
- Communications you send us by email or WhatsApp
If analytics and advertising tools are enabled on this website (see Cookies & Tracking below), we also collect information about how visitors use the site, such as pages viewed, device and browser type, and approximate location.
We do not collect payment information directly. Any payments are handled by third-party processors.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Manage your accounts and communicate with you about your campaigns
- Send you information you have asked for about our services
- Understand how our website is used, and measure and improve our own advertising
We do not sell or rent your personal information.
4. Ad Account & Platform Access
When you engage us to manage your marketing, you may grant us access to platforms such as Meta Business Manager, Google Ads, Google Analytics, Google Tag Manager, Amazon Ads or your website. Access is granted by you, limited to what is needed to deliver the agreed services, and can be revoked by you at any time from within each platform. You keep ownership of your accounts, and we do not need or store your passwords.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, use or disclosure. Communications containing sensitive account information are conducted through secure channels.
6. Cookies & Tracking
This website may use analytics and advertising technologies, such as Google Analytics, Microsoft Clarity and the Meta Pixel, to understand how the site is used and to measure and improve our own advertising. These tools may set cookies or use similar identifiers, and the providers process that data under their own privacy policies. You can block or delete cookies in your browser settings; some features of the site may not work as intended if you do.
7. Third-Party Services
Contact form submissions are processed by our form provider (Formspree) and delivered to us by email. Analytics and advertising tools, where enabled, are provided by third parties such as Google, Microsoft and Meta.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to our use of your information at any time
To exercise any of these rights, contact us at hello@iviasolutions.in.
9. Third-Party Links
Our website contains links to third-party sites, including advertising platforms and marketplaces. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect information from individuals under 18 years of age.
11. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact
Questions about this privacy policy? Contact us at:
Email: hello@iviasolutions.in
WhatsApp: +91 86070 70505